Ministry of Hajj and Umrah · Press Release · Daily Inspection Tours to Enhance Service Quality for Pilgrims · 2026
Published:
The Ministry of Hajj and Umrah (MOHU) carries out daily inspection tours across Umrah service locations to verify compliance with regulatory and operational requirements and to address observations.
At a glance
- Issuing authority
- Ministry of Hajj and Umrah (MOHU)
- Scope
- Daily inspection tours across Hajj and Umrah service locations
What it requires
| Who | Obligation | By when |
|---|---|---|
| Ministry of Hajj and Umrah | Carries out daily inspection tours across Umrah service locations in cooperation with relevant entities to verify compliance with regulatory and operational requirements and to detect and resolve observations | August 12, 2026 |
| Ministry of Hajj and Umrah | Executed more than 105,000 inspection tours during the previous Hajj season, covering pilgrim accommodation facilities, service provider headquarters and field service centers | — |
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What do the ministry's daily inspection tours cover?
The daily inspection tours cover pilgrim accommodation facilities, Umrah companies and service providers, and various service sites, to verify compliance with regulatory and operational requirements and to detect and resolve observations.
How many tours has the ministry conducted since the 1448 AH Umrah season began?
Since the start of the 1448 AH Umrah season on Dhul-Hijjah 15, 1447 AH, the ministry has conducted more than 32,000 inspection tours across pilgrim accommodation facilities, Umrah companies and service providers, and various service sites.
How many tours did the ministry conduct during the previous Hajj season?
During the previous Hajj season, the Ministry of Hajj and Umrah executed over 105,000 inspection tours in collaboration with relevant stakeholders, covering pilgrim accommodation facilities, service provider headquarters, field service centers, and operational sites linked to pilgrim services.
What framework do these inspection tours fall under?
These inspection tours are part of a continuous monitoring framework that evaluates service providers' performance, verifies adherence to approved requirements, addresses operational observations, and supports continuous improvement, in line with the objectives of Saudi Vision 2030 and the Pilgrim Experience Program.
Frequently asked questions
When did the 1448 AH Umrah season monitoring tours begin?
The ministry began the daily inspection tours for the 1448 AH Umrah season on Dhul-Hijjah 15, 1447 AH, and has since conducted more than 32,000 tours across Umrah service locations.
Which facilities and locations do the tours cover?
The tours cover pilgrim accommodation facilities, Umrah companies and service providers, service provider headquarters, field service centers, and operational sites linked to pilgrim services.
What is the objective of these inspection tours?
The tours aim to raise the quality of services provided to pilgrims by monitoring compliance with regulatory and operational requirements and addressing observations, in line with the objectives of Saudi Vision 2030 and the Pilgrim Experience Program.
How many tours did the ministry conduct during the previous Hajj season?
The Ministry of Hajj and Umrah executed more than 105,000 inspection tours during the previous Hajj season, covering pilgrim accommodation facilities, service provider headquarters, and field service centers.
Issuances referenced
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